In other cases, the items can arrive on time, can be decent or good quality, and can be exactly how they look on Temu's website. The company will credit you $13 for packages purchased with express shipping that arrive late.Īlso: Your Apple charger may be a counterfeit, and this tiny gadget can tell Temu offers a $5 credit for packages purchased with standard shipping that arrive late. Some customers say the items they ordered look slightly different than they did on the website or were lower quality than they expected. So far, the only blue check-verified tech brands on Temu are Xiaomi and Lenovo.Īlso: Here's why everything on Temu is so cheapĮarlier this year, an HP representative told ZDNET that the company could not verify that the HP products on Temu were "from an authorized reseller or are authentic HP devices." Since ZDNET's inquiry, there are no products on Temu advertised as HP products. Yes, most of the products on Temu are real, as in, you will receive them, and it takes about 10 days before they reach your doorstep.īut any tech products you order on Temu are not name-brand unless they have a blue checkmark on their product listing. It depends on your definition of 'legitimate'. If you see inaccuracies in our content, please report the mistake via this form. If we have made an error or published misleading information, we will correct or clarify the article. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. ZDNET's editorial team writes on behalf of you, our reader. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers. Neither ZDNET nor the author are compensated for these independent reviews. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. ZDNET's recommendations are based on many hours of testing, research, and comparison shopping.
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